Business User Knowledgebase
You'll find all of our platform documentation here; from creating a new User to creating your first event.
- Creating & Managing Promo Codes for Ticketed Events
- Creating a Check-in Offer (Ticketed Event)
- Creating a Check-in Offer (Reservations)
- Adjusting Capacities for a Specific Experience
- Closing Specific Reservation Experiences
- Issuing Partial Refund for Ticket Order
- Integrating CellarPass with OpenEdge Payment Gateway
- Using Commerce7 Payments with CellarPass Reservations
- Syncing Reservation Errors
- Transaction Not Found Error | Payment Processing
- Using the 'Ignore Holidays' Feature in Reservations
- Using Access Codes for CellarPass Ticketed Events
- Using Stripe Connect Payment Gateway with CellarPass Reservations
- Booking Lead Times
- Setting Up the Wait List System in Table Pro App
- How Do I Know If a Reservation Has Been Paid, Not Yet Paid or Was Declined
- Refunding Reservations with Authorize.Net
- Integrating CellarPass with Salesforce
- My Admins Are Not Receiving Ticket Sales Notifications (Ticketing)
- Setting Reservation-based Event Display Order in Widget
- Guest Search Function in Table Pro
- Seating Walk-In Guests in Table Pro
- WineDirect Lifetime Value (LTV) Feature
- Automatic Logout Feature
- How Do I Delete a Ticket Level?
- Assigning Sales Associate ID to Orders in eWinery
- Registering Tickets & Passports on Behalf of Guests (Using Claim Code)
- Using the CellarPass Communications Manager
- Advertising on Printed Tickets
- Managing Wait Lists for Ticket Levels (Ticketed Events)