Managing Reservation Email Alerts

When a new reservation is received or cancelled, you have the option to elect as to what users receive the admin notification. This is managed in the Notifications & Alerts section in our admin panel.

You can assign a set of Users that receive the Confirmation notification while setting a different set of Users that receive the Cancellation notification.

NOTE: To make any adjustments to these settings, you must have Admin-level access.

1. Log into the CellarPass admin panel by going to https://www.cellarpass.com/manage
2. Click the Business link in the main menu.
3. Select Notifications & Alerts from the submenu.
4. This screen will show all of your currently-active events, allowing you to assign a User to each specifically. Leaving the field blank, will not send an alert to any admins, but will continue to send the notifications to the customer.
5. Clicking the edit (pencil) link, this will allow you to select from a list of existing Users to assign to the event.
6. Once done, click the Save button.

If you are looking to update the "ReplyTo" email address that is used for all email notifications, this is managed at an account level in Apps & Notifications. At the top of the page, click the Contact Settings link and insert an email address and phone number. When done, click the Save button.