Guest Tags are a handy way of adding additional notes to a Wait List entry or Reservation record. This is a great way to identify those that are celebrating a special occasion or they are an important guest.
Creating & Editing Custom Guest Tags
Guest Tags are a handy way of adding additional notes to a Wait List entry or Reservation. This is a great way to identify those that are celebrating a special occasion or they are an important Guest. You must be a current Table Pro (or higher) subscriber to use this feature.
1. Log into CellarPass by going to http://www.cellarpass.com/manage
2. On the left, main navigation, select Marketing.
3. In the Marketing submenu, select Guest Tags.
4. The Guest Tags list will be blank until you add some of our predefined options.
5. From the drop down on the top, left, select one of the available options, such as "Friend of Owner" or "Anniversary" and so on.
5A. Alternatively, you can add your own Guest Tag Name by simply typing in a description which is limited to 50 characters.
6. Once you have selected an option from the left, use the right-hand drop down menu to select the Tag Type. This is very important as there are two categories, "Special Occasion" or "Special Guests" which will then be displayed as a list in the iOS app.
7. If you wish to allow for a Guest to select one of these tags to denote a special occasion such as "Birthday" or "Anniversary", click the Allow Guest to Select checkbox.
8. To save your changes, click the Save button.
9. Repeat steps 5 - 7 for adding other Guest Tags.
If you wish to allow Guests to choose a Guest Tag when they book a reservation online, be sure the Guest Tag is set to do so in Step 7, then on the Details page of the event editor, be sure to enable the Guest Tags feature and click Save.
At the time of this writing, Guest Tags assigned to Reservations are displayed in the Reservation Booking and Details screens and can be modified through the Table Pro app as well as the backoffice. Guest Tags assigned to Wait Lists are limited to being viewed and modified via the Table Pro app only.
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