Business User Knowledgebase
You'll find all of our platform documentation here; from creating a new User to creating your first event.
- Downloading & Installing CellarPass Guest Link Pro
- Downloading & Installing CellarPass TablePro
- Sending Text (SMS) Messaging for Reservations
- Booking Non Club Members into Club-exclusive Experiences
- Changing Ticketing Fees From Guest Pays to Host Pays
- Including Private Reservation Events with Passport Ticketed Events
- Managing Will Call Limits at Ticket Level
- Why Are Reservations Still Requiring Credit Card for Complimentary Events?
- Managing Admin Permissions for Users (Team)
- Ticketed Event Will Call Limits (Event Level)
- Sales Tax Reports for Reservations
- CellarPass Payments Pay Out Schedules
- Are Reservations Instantly-confirmed on CellarPass?
- Upgrading Authentication Credentials to Commerce7 (June 3, 2024)
- Setting Up USAePay for Reservations
- Offering Complimentary Tickets
- Using Guest Lists & Integrated Partners to Apply Automated Ticketed Event Discounts
- Creating Promo Code URLs for Reservations
- Why Are Not All of My Experience Reviews Showing on Our Business Page?
- Reservation Discount Logic
- Using Promo Codes to Track Referral Bookings
- Best Practices | Marketing Tips for Promoting Guests to Book Wine Tasting Experiences
- After Booking a Reservation, What Automated Emails Are Sent to the Guest?
- Changing Reservation Status
- Guest Checkin (Admin Panel)
- Accidentally Checking in a Guest's Reservation
- Reservation Promo Code Report
- Delete or Remove Ticket Levels from a Ticketed Event
- Download or Export Contacts
- Change Ticket Will Call Location or Delivery Method