Chit Printing in TablePro (v1.x and later)

This article covers the steps you will need to follow to print Chits from TablePro. Please note that CellarPass does NOT provide support for connecting your printer or printing difficulties.

Printing Chits in TablePro

You can now print Chits directly out of TablePro for Walk Ins, Wait List and Reservation-based Guests. Follow these steps to define the default Star thermal printer and the configuration panel that allows you to define, on a per-device level, the additional information regarding the party.

Why Print Chits?

Chits are commonly-found at restaurants and somewhat new to tasting rooms. Think of this as a great "at a glance" view of a guest that can be printed shortly before the guest's arrival or at time of seating. This can include helpful information including guest name, their phone, whether they are a club member or not and many other details. Once you have configured your printer to your device, you can then set, at a per device level, the different data points on a customer. Just note, the more you print, such as Internal Notes, Account notes and so forth, you will consumer more paper- and the possibility of one of these printed chits falling on the floor and a guest seeing their own account ntoes.

Before you begin, please follow the manufacturers instructions on connecting your Star Micronics Printer to your iOS device. Please note that CellarPass support does not cover connecting any other external devices to the app. At the time of this writing, TablePro 1.x and 2.x support three different Star Micronics models. We have listed them in order of reliability and ease of configuration.

• Star Micronics TSP 143iii LAN*
• Star Micronics TSP 650II AirPrint*
• Star Micronics TSP 650ii LAN*

*NOTE: TablePro currently supports the AirPrint or Network-connected interfaces at this time. Conneting via Bluetooth is currently not available at this time.

Setting the Default Printer in TablePro

1. Install and launch TablePro on your iPad.
2. Be sure you are always running the latest version of TablePro by checking the App Store.
3. On the left-hand side, click the Printing link.
4. On the right-hand side, if a Star Micronics printer is not already selected, click the Change button.
5. Based on the Star Micronics model you are connecting, we recommend the following:
   1. If you are using a Star Micronics Air Print interface model, select the Air Print option.
   2.  If you are using a Star Micronics Bluetooth or LAN-based connecting to the printer, select Star Printer option.
6. Once you have selected the printer's interface, you will see a list of available printers.
7. Select the printer you wish to use with TablePro.

Configuring the Chit Print Detail

1. Load TablePro on your iPad. Be sure you are always running the latest version of Table Pro by checking the App Store.
2. On the left-hand side, click on the Seated link
3. On the right-hand side, determine if you want the Chits to be automatically printed when you have assigned the Party to a table. Sliding checkbox to the right to enable this feature. You can also trigger Chits to be printed manually which we'll cover later in this article.
4. On the left-hand side, click the Printing link.
5. On the right-hand side, you will have the following options to enable to be printed onto the Chit.
   1. Table ID
   2. Assigned Server
   3. Internal Notes
   4. Guest Notes
   5. Account Notes
   6. Depending on your integrated eCommerce partner, you may have additional options to select from.

Printing Chits from Table Pro

Once you have completed the steps connecting the supported Star Micronics printer and configured what is printed on the Chit, you are ready to test out some examples.

1. To test the printing, you'll need to book some sample Reservations. Complete the steps within TablePro or the CellarPass admin panel.
2. Locate your sample Guests and assign them to a Table:
   1.  If you enabled the feature that would automatically print a Chit upon seating, a Chit should have printed at this point. If it did not, check your printer connection and that this feature is indeed enabled.
3. If your Party has already been seated, click any of their assigned Tables in the Floor Plan view.
4. Next. tap the More Actions button on the left-hand side.
5. Then, tap Print Chit button.
6. Your Chit should now print. If it does not, check the connection to your Star Micronics printer and try again.