You can apply a discount to a reservation that has already been booked. This article will walk you through how to do so.
- Locate the reservation using any of our search tools and click the Confirmation number to view the reservation details view.
- Click the Modify button.
- This will take you to the reservation modification screen where you can apply a discount:
- You can override the Event Fee by entering a different value.
- You can click on the pencil in the Discount field and enter in a % or $ value.
- Clicking Complete Reservation will commit your changes, send an updated confirmation with the updated values to the guest.
NOTE: If the reservation was pre-paid, the system will automatically refund the difference to the card on file with the reservation.
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