Managing the Email Address and Phone Number in Reservation Confirmation Emails

When a guest books a reservation, they receive a confirmation email from CellarPass that includes information from your account that allows the guest to easily find contact information for your business.

• Email Address (user account)
• Phone Number

To update these details, you will need to log into the CellarPass admin panel with a user account that has Admin-level access.

CHANGING EMAIL ADDRESS

1. Select Business from the left-hand menu.
2. Select Notifications & Alerts from the submenu.
3. At the top of this page within the Customer Service section, you will find a dropdown of all available users. Select the user (email address), you would like to use for the email address to be inserted into the email templates.
4. Click Save.

CHANGING PHONE NUMBER

1. Select Business from the left-hand menu.
2. Select Notifications & Alerts from the submenu.
3. At the top of this page within the Customer Service section, enter a phone number that will be used.
4. Click Save.